Find answers about booking, pricing, payments, and more.
How do I book a ticket?
Can I book without creating an account?
What is the booking reference format?
Can I book a round trip?
How far in advance can I book?
Can I save passenger details for future bookings?
How is the fare calculated?
What are the passenger age categories?
How is a child's age determined?
What is Verifayda?
Is my national ID stored?
What if I am not Ethiopian?
What happens if verification fails?
How many stations does EDR serve?
Can I book a partial journey (not the full route)?
How do I find my nearest station?
What payment methods are accepted?
Is my payment information secure?
How do I get my ticket?
Do I need to print my ticket?
What do I need to board?
Can I look up a booking without an account?
How do I create an account?
I forgot my password. What do I do?
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